Terms and Conditions

 

General Tickets

Unfortunately we cannot offer refunds for cancellations of tickets. However, with enough notice, we can attempt to transfer your ticket to another event. Please note that transfer requests can only be made once and a rebooking fee will apply.

All transfer requests must be submitted via email to info@brushandbubbles.co.uk

The applicable rebooking fees are as follows:
•⁠ ⁠More than 72 hours before the class: £8 per ticket
•⁠ ⁠Less than 72 hours before the class: £10 per ticket
•⁠ ⁠Day of class / After the class: £12.50 per ticket

Private Bookings

We take full payment for corporate/private bookings prior to the event.

If you needed to cancel your event, unfortunately we cannot offer a refund, but we can try our best to rearrange your event to a different date, however a rescheduling fee will apply.

If the number of people attending the private event decreases after payment has been made, unfortunately we cannot offer refunds for those unable to attend or apply the unused credit at our bar.

We take full payment before a private event, to secure the booking. Should you wish to add on any additional people to the event after the invoice has been paid, the cost will be the same price per head as the original booking.

Events at our Art Studio

•⁠  ⁠Due to our strict alcohol licence, no alcohol is to be taken off the premises. This also includes any pre-paid alcohol which is left over after the event.

•⁠  ⁠All guests consuming alcohol must be 18 years of age or older.

Events at external venues

•⁠  ⁠Our team will arrive at least 1 hour before the scheduled start time to set up. Please ensure access to the venue during this time and that tables and chairs are provided in the space ahead of our team arriving.

•⁠  ⁠The event will start promptly at the scheduled time. Late arrivals may join in but will not be given additional time. The event will finish at the scheduled time.

•⁠  ⁠If opting for our package with bubbles, we will provide one glass of prosecco or non-alcoholic beverage per person. You are more than welcome to provide your own. All guests consuming alcohol must be 18 years of age or older.

•⁠  ⁠Our professional artists are present solely to provide art instruction for your workshop. They are not responsible for serving additional beverages or handling any other event logistics outside of the art class.

Conduct and Behaviour

•⁠  ⁠We pride ourselves on the positive and professional environment of our workshops. Disrespectful, disruptive or abusive behaviour will not be tolerated.

•⁠  ⁠We ask everyone to drink responsibly. Brush and Bubbles is not liable for any incidents resulting from alcohol consumption.

•⁠  ⁠Guests are not permitted to bring their own alcoholic beverages into the studio or our partner venues.

•⁠  ⁠Keep personal belongings secure. The Studio is not responsible for any lost or stolen items.

•⁠  ⁠Our staff have the right to ask anyone to leave who does not adhere to the above.

Gift Vouchers / Gift Credits

All of our Gift Vouchers and Gift Credits can be redeemed against any of our Brush and Bubbles workshop tickets, or shop merchandise, within 1 year of purchase, subject to availability. Gift Vouchers and Gift Credits are non-refundable.

Shop

All items are non-returnable. This does not affect your statutory rights.

Shipping Policy

Shipping to mainland UK is free. Please allow 3-4 business days for delivery of our Brush and Bubbles Art Kits, and 5-6 business days for our Art For Sale artworks.

UK mainland courier services do not include parcel delivery to places that are not on the main island, like the Isle of Man, the Channel Islands, the Isle of Wight and the Isles of Scilly. Should any orders be places with postcodes that fall under these areas, we will sadly have to refund the order for the full amount.

Unfortunately, we are no longer able to ship to Republic of Ireland, Northern Ireland or mainland Europe.

Paintings

Artworks used in events are creations of Brush and Bubbles' team of artists and are for instruction purposes only.

Photos

Our artists will be taking photos throughout the classes for use on our social media, website and other promotional purposes. If you do not wish to be in any of the photos just let one of our artists know on the day and we will make sure to leave you out of them!

Terms and Conditions Apply.